FREE SHIPPING to the US., No Minimum
FREE SHIPPING to the US., No Minimum
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Faqs

HOW MUCH DOES SHIPPING COST? 

All our items are shipped out separately unless you buy two or more of the same thing. If an item is listed as FREE you only have to pay for the shipping cost to your location, if you buy two or more of the item there is a discount on the shipping for the second, third... item.

If you buy a number items which are mixed between the FREE items and paid items the same above principles apply.

 

HOW DO I TRACK MY ORDER?

Tracking numbers are included in your shipping confirmation email.

 You can use below links to track down your parcel(s).

 

HOW LONG DO I WAIT UNTIL MY ORDER IS SENT OUT?

All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 2-5 days of payment. We will notify you by email when your items have been shipped.

 

HOW DO I KNOW IF MY ITEMS HAVE BEEN SHIPPED OR NOT?

When your items have been dispatched, we will send a notification email to your registered email address. The tracking number is normally available within the next few days of dispatch.


HOW LONG WILL IT TAKE UNTIL MY ORDER ARRIVES?

The duration depends on the shipping method and the destination country. Delays may occur due to Holidays and/or any unforeseen events such as floods or bad weather. Please do note as well that custom inspections can be a factor during shipment. As soon as the order ships, you will get an email with tracking information. Since our deals our heavily discounted, shipping times are slightly longer and can sometimes take up to 3 weeks for US orders and 6 weeks for International orders. If it's been more than the allotted shipping time for your order, feel free to contact us and we can check on the status! 


CAN I CHANGE OR CANCEL MY ORDER?

If you wish to change or cancel your order, you are allowed to do so only before your item has been shipped. Please request your cancellation within 12 hours of the time of purchase. 

Once we have sent out your shipping confirmation email, we no longer have the ability to make changes or to cancel the order.

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept PayPal and all major credit cards.

 

I DON'T HAVE A PAYPAL ACCOUNT, CAN I PAY WITH MY CREDIT CARD INSTEAD?

We use PayPal to process all of our payments, but if you don't have a PayPal account, you can still use your credit card to pay in our store.

 

MY PACKAGE IS STUCK IN CUSTOMS. WHAT CAN I DO?

Customs, Postal Services & The Super Gadget Store are different entities, hence we are not liable for any delays caused by customs or local post services and cannot be made responsible for the customs services in your country. 

Payment of customs charges and taxes is the responsibility of the recipient and will not be covered by us here at the Ez Style Shop. For further details of charges, please contact your local customs office.

If your order is held up in customs, we suggest calling your country's customs department directly and asking them to release your items.

 

I ORDERED MORE THAN ONE ITEM BUT HAVE ONLY RECEIVED ONE OF THEM. WHY?

Please note that we source our products from various suppliers so it is not uncommon to receive a few packages from us at different times. If you did not receive a tracking number for an item you are expecting, please contact our customer support and they will gladly help you track it. 


WHAT IF I AM UNHAPPY ABOUT MY ORDER AND WANT TO RETURN IT FOR A REFUND?

We do not currently offer refunds. The deals on our site have an All Sales Final Policy due to the fact that they are heavily discounted and are only available for a limited amount of time. 

For more information about our returns policy please click here.

 

HOW SECURE IS MY PERSONAL INFORMATION


Ez Style adheres to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (Secure Sockets Layer technology), which is widely used on the internet for processing payments. 


Your credit card information is only used to complete the requested transaction and is not subsequently stored.